What happens when an article about logging using Facebook Connect achieves a high ranking in Google? You get an extremely interesting and humorous insight into the way many people use the internet.
Rather than typing Facebook into the address bar, many Facebook users get to their beloved social media by searching Google for “Facebook login”. Unfortunately earlier this month Read Write Web published a post about Facebook Connect which appeared above the actual Facebook login in Google results. Believing Facebook had changed it’s design and unable to login, hundreds of disgruntled Facebook users began venting their frustration via the comments on Read Write Web.
Check out the first couple of pages of comments on ReadWriteWeb for a laugh.
From a UX perspective it’s particularly disturbing that so many people missed so many cues that they were on the wrong website. Even when other uses pointed out the mistake they still didn’t understand the mix up and kept commenting.
